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Contact Us. We'd love to hear from you with your comments, questions or suggestions.

Please write to us at contactus@readyfinancial.com if you have a question, suggestion or concern.  We will try to respond within one business day. Please do not include sensitive personal information such as card or social security numbers.

If you have an urgent issue such as a lost or stolen card or suspect suspicious activity on your card or account, please contact the customer service center immediately at 866.295.2460.  

Additionally, you may be able to find the answer to your question by visiting our Frequently Asked Questions page.


Ready Financial Group®
P.O. Box 1966
San Ramon, CA 94583

Phone: 866-295-2460
contactus@readyfinancial.com
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© Ready Financial Group, 2015.
The READYdebit Visa Prepaid card is issued by The Bancorp Bank or MetaBank®, Members FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted. The Bancorp Bank; Member FDIC.
1Requires direct deposit to your READYdebit Visa Prepaid Card or participation in the Platinum Fee plan. Neither The Bancorp Bank nor MetaBank are affiliated in any way with the credit monitoring and do not endorse or sponsor this offer.
**The Visa Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.
*IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver's license or other identifying documents.
There is no additional charge for this feature. Fees apply to the prepaid card. See your Cardholder Agreement for fees, terms and conditions.
READYdebit does not charge for this service, but standard text messaging rates may be applied by your carrier.
This is not a credit card. Subject to ID verification.
Ready Financial Group, Inc. is an Independent Sales Organization ("ISO") pursuant to agreements with The Bancorp Bank and MetaBank.